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Dear CollectCall247 Customer,

Like everything in daily life, interactive communication is essential for being successful. This applies, in particular for the telecommunication business. Errors can occur. Of course we always strive to improve our services! However, if an error occurs, we kindly apologize for this. We would be very grateful if you could report every error that you recognize so that we are able to solve the problem immediately.

There are a few daily known problems. For simplification we made a list with the frequent problems you can mark down below.

Please fill out the fault report first:

 Always busy (normal, slow busy tone)
 Fast busy
 Announcement: "We're sorry the number you've dialed is invalid...".
 The connection has bad quality. Crack and rasp on the line.
 Interruption during the call
 Too long waiting time until connection
 The line is mute
 Your dialog partner cannot understand you or vice versa
 Announcement: Service or service attribute not possible
 Wrong connection


Your telephone number: (555-123-4567) - -
Email:
The telephone number you called:
Date of the call: (Day / Month / Year) / /
Time of the call: ( Hour : Minute ) :
Additional comments:


For any other inquiries please feel free to write us an email to support@collectcall247.com

Customer Service Phone: 1-866 352-2247 or 1-305 375-7582
Customer Service Fax: 1-305 375-7570

Thanks for your cooperation.
Your CollectCall247 team.




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